When you work one-on-one with commissions and clients, skill isn’t enough. The truth is, there’s a lot more to facilitating a smooth project than doing nice work. In this workshop, we’ll talk about how to make sure your clients have a 5-star experience through every touchpoint of your collaboration, from the moment they inquire to when it’s time to say goodbye. Topics include boundary-setting, presenting work to clients, navigating feedback, sharing final deliverables, and more.
We’ll also review how to navigate sticky client situations, and steer projects back on track when they start to go off the rails. If you’ve ever wondered what to do when a client disappears and stops responding, a client is unhappy with the results, or a client makes a request that has you cringing — we’ll cover it all!
You’ll walk away feeling confident about guiding projects that lead to rave reviews, repeat clients, and referrals.
